Terms and Conditions

Terms and Conditions of ANPA Medical Supplies DMCC

  1. Acceptance of Terms
    By accessing and using ANPA Medical Supplies DMCC’s services and products, including AxisGuide Software, Universal Surgical Guides, AccuDoc, E-MedicalManager, and Easy System Implants, you agree to these Terms and Conditions.
  2. Products and Services
    We offer software solutions such as AxisGuide for surgical procedures, AccuDoc for patient management, and E-MedicalManager for inventory and purchasing management. Additionally, we distribute Easy System Implants from France.
  3. Orders and Payment
    All product orders must be placed through our website or via our customer service team. Prices are listed in the applicable currency and are subject to change without notice. Full payment must be made before product shipment or software activation.
  4. Shipping and Delivery
    We deliver physical products globally, subject to shipping fees and customs regulations. Shipping times may vary based on location. Software is delivered electronically upon payment confirmation.
  5. Software Licensing and Usage
    Our software products, including AxisGuide, AccuDoc, and E-MedicalManager, are licensed, not sold. The license grants you a non-exclusive, non-transferable right to use the software for its intended purpose. Unauthorized reproduction or distribution of the software is strictly prohibited.
  6. Warranty and Liability
    ANPA Medical provides a limited warranty for software and medical devices, ensuring they function as described. However, we are not liable for any damages arising from misuse or improper handling of products.
  7. Privacy Policy
    Our privacy practices are outlined in our Privacy Policy, detailing how we collect and protect your personal information.
  8. Intellectual Property
    All content on our website, including product descriptions, software, and designs, are protected by copyright and intellectual property laws. Any unauthorized use of our content is prohibited.
  9. Governing Law
    These Terms and Conditions are governed by the laws of the United Arab Emirates. Any disputes arising from these terms will be resolved in the jurisdiction of the UAE.
  10. Amendments
    ANPA Medical reserves the right to modify these terms at any time. Continued use of our products and services signifies your acceptance of the updated terms.
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